Company: Exnovation Infolabs Pvt. Ltd.
Location: Kolkata (Work from Office)
Job Type: Full-time
Experience: 1-3 Years (Only experienced candidates should apply)
Job Overview
Exnovation Infolabs Pvt. Ltd. is looking for a Client Servicing & Administrative Executive who can efficiently manage client communication, coordinate with internal teams, and handle day-to-day administrative tasks. The ideal candidate should have excellent communication skills, be highly organized, and be capable of managing multiple tasks in a fast-paced environment.
Key Responsibilities
- Communicate with clients via phone, email, and WhatsApp.
- Understand client requirements and coordinate with the design, development, SEO, and digital marketing teams.
- Schedule meetings, prepare Minutes of Meeting (MoM), and follow up on action items.
- Share project updates and ensure timely delivery of work.
- Maintain client records, project trackers, and CRM data.
- Prepare quotations, invoices, and other administrative documents when required.
- Coordinate with internal departments for smooth project execution.
- Handle client queries professionally and ensure high customer satisfaction.
- Assist management with administrative and operational tasks.
Requirements
- Graduate in any discipline.
- 1–3 years of experience in Client Servicing, Administration, Customer Support, or Operations.
- Only experienced candidates should apply.
- Good verbal and written English communication.
- Proficiency in MS Office (Excel, Word, PowerPoint) and Google Workspace.
- Strong organizational, multitasking, and problem-solving skills.
- Basic knowledge of digital marketing or website services is an advantage.
Preferred Skills
- Client relationship management
- Time management
- Team coordination
- Attention to detail
- Professional attitude and willingness to learn
Job Type: Full-time
Schedule:
- Day shift
- Monday to Saturday (Half-day on Saturday)
Work Location: In person (Kolkata)
Pay: ₹10,000.00 - ₹30,000.00 per month
Work Location: In person
