We are looking for a Tele collection executive to join our team Law marshal . The role offers 12k to 15k and involves managing customer calls, delivering outstanding customer service related to BPO industry. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
- Manage incoming and outgoing calls in a professional manner.
- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th pass and Experience 0-6 months. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6* Working Days* week during the Day shift.
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
