3+ Years working with Oracle EBS or Fusion– End user experience/Support.
3 rd Level qualification in Business/IT or similar.
Strong analytical and problem-solving skills.
Solid understanding of the software release life cycle.
Competent in reviewing and completing Oracle OUM documentation.
Strong Microsoft Office skills
Experience with interfacing applications to and from Oracle Fusion Cloud e.g. system integrations.
Exposure to Programs used with Oracle Fusion Cloud, including but not limited to: Spreadsheet Loader, HDL, Config SnapShot.
Familiarity with using incident and change management tools. Service desk, JIRA, My Oracle Support, Cloud Customer Connect.
Ability to work well, both in a team and on individual projects.
Results focused and excellent attention to detail.
Ability to work well under pressure and manage multiple priorities.
