Key Responsibilities
1. Moodle Operations & Management
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Manage day-to-day operations of the Moodle LMS (OneKEF platform)
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Ensure smooth functioning of courses, user management, enrollments, and access controls
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Monitor system performance, uptime, and issue resolution with vendors (e.g., Moodle India)
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Coordinate LMS releases, updates, and testing (UAT & production)
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Maintain data accuracy and ensure LMS is the single source of truth for learning data
2. Requirement Gathering & Analysis
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Work closely with internal stakeholders (Education teams, Program teams, Operations)
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Gather, document, and analyze business requirements for LMS enhancements
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Translate functional requirements into clear technical specifications/user stories
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Identify opportunities for automation, efficiency, and improved user experience
3. Solution Design & Implementation
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Design scalable LMS solutions aligned with Moodle capabilities
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Coordinate with vendors/developers for customization and integrations
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Lead implementation of new features (e.g., assessments, gamification, reporting, plugins)
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Ensure proper UAT, sign-offs, and smooth production rollout
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Maintain documentation for all implementations and workflows
4. Stakeholder & Vendor Management
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Act as SPOC between KEF teams and Moodle implementation partner
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Conduct regular review meetings with vendors for progress and issue resolution
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Train internal teams (SPOCs, teachers, program teams) on new features and workflows
5. Analytics & Reporting
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Work with data teams to define LMS reporting requirements
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Ensure availability of meaningful dashboards (course completion, engagement, performance)
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Support AI-driven insights and analytics initiatives on LMS data
6. Governance & Compliance
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Ensure adherence to defined SOPs, workflows, and approval mechanisms
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Maintain audit trails, data privacy, and security compliance
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Support VAPT remediation and LMS security best practices
Required Skills & Qualifications
Educational Qualification
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Bachelor’s degree in IT / Computer Science / Business / Education Technology
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MBA or relevant certification is a plus
Experience
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3–6 years of experience in LMS platforms (preferably Moodle)
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Experience in business analysis, requirement gathering, and implementation
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Prior experience in EdTech / NGO / Learning environments is an advantage
Technical Skills
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Strong understanding of Moodle LMS functionalities and ecosystem
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Knowledge of plugins, integrations (APIs), and LMS workflows
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Familiarity with reporting tools and data analysis
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Basic understanding of SQL, APIs, or system integrations (preferred)
Core Competencies
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Strong analytical and problem-solving skills
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Excellent communication and stakeholder management
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Ability to manage multiple projects and timelines
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Attention to detail with a structured approach to execution
Preferred Experience (Good to Have)
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Experience in AI integration within LMS (chatbots, automated grading, analytics)
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Exposure to tools like n8n, ERPNext integrations, or learning analytics platforms
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Understanding of mobile-first LMS environments and offline learning use cases
