Who we are?
About Johnson Controls
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.
Why JCI: https://www.youtube.com/watch?v=nrbigjbpxkg
Asia-Pacific LinkedIn: https://www.linkedin.com/showcase/johnson-controls-asia-pacific/posts/?feedView=all
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Job Summary:
The Sales Administrator (SaaS/HaaS) provides operational and administrative support to the sales team across the end-to-end sales lifecycle. This role assists in managing reporting requirements, streamlining order processing, and facilitating contract booking activities to ensure efficient and timely sales execution.
The role also contributes to building and maintaining a structured business support service center, enabling improved sales productivity, enhanced customer experience, and operational efficiency within a SaaS/HaaS environment.
What will you do?
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Support the sales team throughout the sales cycle, from opportunity management to order closure.
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Assist in creating and maintaining sales reports, dashboards, and performance tracking metrics.
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Coordinate and expedite order processing, ensuring accuracy and timely fulfillment.
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Facilitate contract booking activities, including documentation and compliance checks.
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Maintain and manage sales data within CRM systems, ensuring data accuracy and integrity.
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Act as a liaison between Sales, Finance, Legal, and Operations teams to ensure seamless workflow.
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Contribute to the development and optimization of sales support processes and service center operations.
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Monitor and track order status, proactively addressing delays or issues.
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Support audits and reporting requirements related to sales transactions.
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Provide administrative support for sales initiatives, programs, and customer engagements.
What we look for?
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Bachelor’s degree with 2+ years of relevant work experience.
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Experience in sales operations, order management, or business support roles.
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Familiarity with SaaS/HaaS business models and subscription-based sales processes is preferred.
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Experience with CRM systems (e.g., Salesforce, Dynamics) and reporting tools is an advantage.
What we offer:
We offer an exciting and challenging position. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talents
Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.
