Specialist Assistant Manager, Communications
CoRe Knowledge Services (KS), part of Deloitte’s global shared services organization, serves Deloitte’s member firms worldwide.
Member Firm Communications Coordinator will serve as a key bridge between the Member Firm Engagement (MFE) team and the Practitioner Engagement (PE) team, helping translate centrally driven knowledge platform campaigns into localized, Member Firm-specific execution. PE team drives awareness of the knowledge platform and services to cultivate knowledge sharing culture within the organization that empowers professionals to make use of Deloitte’s collective experience in serving their clients. MFE team strives to establish Knowledge Services across the CoRe and Non-CoRe Member Firms and demonstrate the value of Deloitte’s proprietary knowledge platform, Knowledge Exchange (KX), and related offerings.
This individual contributor role will work closely with Member Firm Knowledge Leaders (MFKLs), MFE, and PE teams to support end-to-end campaign planning, localization, quality assurance, outreach governance, reporting, and process improvement.
The role will help drive awareness and adoption of Deloitte’s knowledge platform, Knowledge Exchange (KX), and related knowledge services by ensuring campaigns are tailored to local market, language, channel, and audience needs while remaining aligned to global strategy and standards. This role has no people-management responsibilities.
Work you'll do
As a Specialist Assistant Manager, Communications on the CoRe Knowledge Services team, you will be responsible for:
- Coordinate localized campaign execution across Practitioner Engagement, Member Firm Engagement, and Member Firm Knowledge Leaders.
- Customize centrally developed campaign content for Member Firm audiences based on language, market context, channel, and communication requirements.
- Manage campaign localization workflows, including intake, stakeholder alignment, review cycles, approvals, and deployment readiness.
- Maintain outreach guidance, campaign calendars, documentation, templates, and quality assurance checklists to support consistent execution.
- Track campaign performance, risks, issues, dependencies, and stakeholder feedback to support reporting and process improvement.
The team
CoRe Knowledge Services supports Deloitte member firms by helping connect professionals to knowledge, insights, and collaboration resources that improve how work is delivered across the organization. This role sits at the intersection of communications, knowledge adoption, and campaign execution, supporting efforts to increase awareness and use of Knowledge Exchange (KX) and related knowledge services across Member Firms. The team works with global and Member Firm stakeholders to localize communications, improve outreach effectiveness, and support scalable adoption practices.
Location: Hyderabad/Bengaluru
Shift Timings: 11 AM to 8 PM
Qualifications
Required:
- Bachelor’s degree in Communications, Marketing, Business Administration, Journalism, English, Knowledge Management, or a similar field
- 6-8 years of experience in communications, campaign management, marketing, knowledge management, or content operations
- Experience coordinating communication campaigns, outreach programs, or engagement initiatives across multiple stakeholder groups
- Experience localizing content or coordinating translations for different geographies, audiences, or channels
- Experience developing campaign reporting or performance tracking using quantitative and qualitative metrics
- Experience using Microsoft Office applications, including Excel, PowerPoint, Outlook, and Teams
- Experience working with SharePoint, intranets, knowledge repositories, or reporting tools
Preferred:
- Master’s degree in Communications, Marketing, Business Administration, Journalism, English, Knowledge Management, or a similar field
- Certifications in project management, change management, communications, analytics, or digital marketing
Benefits to help you thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
