# Job Title: Financial Inclusion Officer
**Department/Division:** Programs / Community Development / Inclusive Finance
**Reports To:** Head of Financial Inclusion
**Job Type:** Full-Time
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### **Position Summary**
The Financial Inclusion Officer works to ensure that marginalized, vulnerable, or unbanked individuals and communities gain equitable access to affordable, secure, and appropriate financial products and services. The role focuses on bridging the gap between traditional financial institutions and underserved populations—such as low-income households, rural communities, or displaced persons—by driving financial literacy, building multi-stakeholder partnerships, and promoting digital financial solutions.
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### **Key Responsibilities**
#### **1. Strategy and Program Implementation**
* Support the design, rollout, and execution of financial inclusion strategies and action plans.
* Identify barriers to financial access within target communities and help design tailored interventions (e.g., microfinance schemes, basic bank accounts, savings groups, or digital wallets).
* Assist in pilot-testing digital financial services and alternative credit-scoring models suited for low-income or remote populations.
#### **2. Partnerships and Stakeholder Engagement**
* Cultivate and manage strategic partnerships with commercial banks, microfinance institutions (MFIs), fintech companies, credit unions, and regulatory bodies.
* Collaborate with local government agencies, non-governmental organizations (NGOs), and community groups to coordinate outreach and advocacy efforts.
* Engage with financial service providers (FSPs) to encourage the creation of inclusive, gender-responsive, and climate-resilient financial products.
#### **3. Financial Literacy and Capacity Building**
* Design and deliver financial education and capability-building workshops covering budgeting, debt management, savings, and consumer rights.
* Train field staff, community leaders, and local partners on financial inclusion frameworks, data collection, and outreach methodologies.
* Promote awareness of consumer protection principles, transparent pricing, and safe grievance-redressal mechanisms.
#### **4. Monitoring, Evaluation, and Reporting**
* Monitor the progress of financial inclusion projects, tracking key performance indicators (KPIs) such as account adoption rates, loan performance, and savings growth.
* Conduct market assessments and surveys to measure the financial well-being and evolving needs of target populations.
* Prepare periodic project reports, data analytics summaries, and case studies highlighting project impact for donors and stakeholders.
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### **Qualifications and Requirements**
* **Education:** Bachelor’s or Master’s degree in Economics, Finance, Business Administration, Development Studies, Social Sciences, or a related field.
* **Experience:**
* 3 to 5+ years of professional experience in project management, microfinance, banking, fintech, or economic development sectors.
* Proven experience working with unbanked populations, community outreach, or public-private partnerships.
* **Skills & Competencies:**
* Strong understanding of market systems, digital financial services, and mobile money ecosystems.
* Excellent communication, public speaking, and facilitation skills, with the ability to engage diverse audiences.
* Strong analytical capabilities and proficiency in data collection and reporting tools.
* High cultural intelligence, empathy, and a strong commitment to economic justice and social inclusion.
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### **Preferred Qualifications**
* Familiarity with consumer protection laws, welfare benefits, or regulatory compliance frameworks within the financial sector.
* Experience in resource mobilization, grant writing, or donor-funded program execution.
* Multilingual capabilities relevant to the targeted operational region.
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Provident Fund
Experience:
- Financial Inclusion : 1 year (Preferred)
Work Location: In person
