We are looking for a professional, energetic, and customer-focused Front Office Receptionist to be the face of Resilience Fitness Club. If you enjoy interacting with people, have excellent communication skills, and are passionate about fitness, we'd love to hear from you.
Key Responsibilities
- Welcome members and visitors with a warm, professional attitude.
- Handle front desk operations, enquiries, and phone calls.
- Assist prospective members with memberships and club information.
- Schedule appointments and maintain member records.
- Coordinate with trainers and management to ensure smooth daily operations.
- Maintain a clean, organized, and welcoming reception area.
- Provide exceptional customer service and build strong relationships with members.
Requirements
- Excellent verbal communication and interpersonal skills.
- Pleasant personality with a positive, approachable attitude.
- Polite, confident, and professional in speaking.
- Quick learner with the ability to adapt to new systems and processes.
- Basic knowledge of fitness, nutrition, and strength training.
- Good organizational and multitasking abilities.
- Proficiency in basic computer applications (MS Office/Google Workspace) is an added advantage.
- Previous experience in customer service, reception, or the fitness industry is preferred but not mandatory.
What We're Looking For
- A team player with a strong work ethic.
- Passion for helping people and delivering an outstanding member experience.
- Someone who represents the values and professionalism of Resilience Fitness Club.
Shift Timing: 4:00 PM – 9:30 PM
If you're enthusiastic, eager to learn, and ready to grow in the fitness industry, we'd love to welcome you to Team Resilience.
Pay: ₹9,000.00 - ₹30,000.00 per month
Work Location: In person
