Company: Saltstayz Hospitality Pvt. Ltd.
Location: Noida, Sector 135
About the Role
We are looking for a Front Office Team Leader for our property in Noida. The ideal candidate should have a hospitality background, excellent guest-handling skills, and a passion for delivering exceptional customer service. The role requires a pleasant personality, professional communication, and the ability to create a warm and welcoming experience for guests.
Key Responsibilities:
- Welcome guests and assist them with inquiries, requests, and reservations
- Oversee daily front office operations, ensuring smooth check-in/check-out processes and seamless guest experiences.
- Manage reservations, room allocations, billing, cash handling, and front office documentation accurately.
- Maintain cleanliness and presentation of the reception/front office area
- Ensure a positive guest experience in line with company standards
- Lead, supervise, and support the front office team while maintaining high service standards and operational efficiency.
- Assist in training team members and fostering a positive, guest-centric work environment.
Requirements
- Relevant experience in hotels is mandatory.
- Good communication skills in English are mandatory
- Pleasant personality with strong interpersonal skills
- Passion for guest service and hospitality operations
- Basic computer knowledge and familiarity with eZee absolute (PMS software)
- Ability to work in rotational shifts
- Must have prior experience of minimum 2-4 years
Pay: ₹19,000.00 - ₹28,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Provident Fund
Application Question(s):
- Are you okay to commute to the work location regularly?
Do you have any prior experience in the hotel industry?
Are you comfortable with rotational shifts?
Work Location: In person
