Location: Noida
Other locations: Anywhere in Country
Salary: Competitive
Date: Jun 19, 2026
Job description
Requisition ID: 1715003
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
EY-ServiceNow – Technical Architect (ITAM / SAM)
As part of our EY GDS-ServiceNow team, you will work to solve client problems using the ServiceNow platform, with a focus on IT Asset Management (ITAM) and Software Asset Management (SAM). You will get an opportunity to work with a high-quality team and architect innovative solutions that drive cost optimization, compliance, and governance across enterprise environments.
The opportunity
We’re looking for a highly experienced Technical Architect with strong expertise in ServiceNow ITAM and Software Asset Management (SAM) to join the EY GDS ServiceNow team. This is a fantastic opportunity to be part of a leading firm while driving large-scale ITAM transformations, defining architecture strategies, and delivering best-in-class SAM solutions for global clients.
Your key responsibilities
Define overall architecture, design, and implementation strategy for ServiceNow ITAM and SAM solutions
Lead end-to-end SAM Pro implementations, including software normalization, reconciliation, and compliance frameworks
Architect enterprise-scale asset management solutions covering software lifecycle, entitlements, contracts, and license optimization
Design and enforce CMDB and asset data models, ensuring alignment with CSDM and governance standards
Define and implement software license management strategies (subscription, SaaS, perpetual, cloud-based licensing)
Lead integration of ServiceNow with discovery tools, procurement systems, ERP platforms, cloud providers, and software vendors
Architect automation frameworks for license compliance, reclamation, optimization, and audit readiness
Provide technical leadership and governance across ITAM/SAM programs, ensuring adherence to best practices
Conduct architecture reviews, solution validation, and code governance
Collaborate with business and IT stakeholders to translate requirements into scalable architectural solutions
Drive SAM maturity assessments and roadmap development
Skills and attributes for success
Deep expertise in ServiceNow ITAM and SAM Pro modules
Strong understanding of software asset lifecycle, license compliance, and optimization strategies
Experience with software licensing models (Microsoft, Oracle, SAP, Adobe, SaaS platforms, etc.)
Advanced knowledge of CMDB, CSDM framework, and data governance
Proficiency in ServiceNow platform architecture, scripting (JavaScript, Glide API)
Experience with integration patterns (REST/SOAP APIs, IntegrationHub, MID Server)
Familiarity with discovery and inventory data sources for license reconciliation
Knowledge of cloud/SaaS asset management and FinOps principles
Strong understanding of ITIL processes and IT asset lifecycle management
Experience in enterprise-scale transformations and architecture governance
Strong analytical, problem-solving, and stakeholder management skills
To qualify for the role, you must have
Bachelor’s degree in computer science, Engineering, or related field
Approximately 12–16 years of IT experience, with significant expertise in ServiceNow ITAM/SAM
Proven experience as a Technical Architect in ITAM/SAM implementations
ServiceNow CSA certification (mandatory)
ServiceNow CIS – Software Asset Management (mandatory/preferred)
ITIL Foundation certification (preferred)
Ideally, you’ll also have
Experience with SAM Pro advanced capabilities (Content Library, normalization engine, reconciliation engine)
Exposure to HAM Pro and full ITAM suite implementations
Experience supporting software vendor audits (Microsoft, Oracle, etc.)
Knowledge of cloud license management, SaaS governance, and FinOps practices
Experience in Performance Analytics and ITAM dashboards/reporting
What we look for
A professional with strong architectural expertise in ITAM/SAM and strategic thinking abilities
Individuals passionate about cost optimization, compliance, and digital asset transformation
Ability to work in a complex, global, and fast-paced environment
Strong leadership, communication, and stakeholder management skills
A proactive, innovation-driven mindset with focus on continuous improvement
What working at EY offers
At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:
Support, coaching and feedback from some of the most engaging colleagues around
Opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
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