Role Objective
We are seeking a detail-oriented Automation / Documentation Engineer with experience in developing and maintaining operational documentation, infrastructure automation artifacts, and standardized deployment processes. The ideal candidate will have hands-on experience creating runbooks, change templates, validation scripts, and supporting Infrastructure as Code (Terraform) initiatives. This role requires strong documentation, scripting, and collaboration skills to improve operational efficiency, consistency, and automation across engineering teams.
Roles & Responsibilities
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Develop, maintain, and update operational runbooks, standard operating procedures (SOPs), and technical documentation.
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Create and manage standardized change templates to support infrastructure and platform change management processes.
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Develop and maintain validation scripts to verify deployment readiness, configuration accuracy, and operational health.
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Provide support for Terraform-based Infrastructure as Code (IaC) implementations, including documentation, validation, and operational assistance.
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Collaborate with platform, cloud, and DevOps teams to standardize operational workflows and automation practices.
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Ensure documentation remains accurate, up-to-date, and aligned with infrastructure and application changes.
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Assist in improving operational efficiency by identifying opportunities for automation and process optimization.
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Participate in deployment planning, change reviews, and post-implementation validation activities.
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Maintain version control for documentation, scripts, and automation artifacts.
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Support knowledge-sharing initiatives by creating clear and comprehensive technical documentation for internal teams.
Requirements
Primary Skillsets
Runbooks: Experience creating, maintaining, and improving operational runbooks for infrastructure, platform, and production support activities.
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Change Templates: Hands-on experience developing standardized change templates to support structured and compliant change management processes.
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Validation Scripts: Ability to create and maintain validation scripts to verify infrastructure deployments, configurations, and operational readiness.
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Terraform Support: Familiarity with Terraform for Infrastructure as Code, including supporting deployments, validating configurations, and maintaining related documentation.
Secondary Skillsets
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Experience with scripting languages such as PowerShell, Bash, or Python is an advantage.
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Familiarity with version control systems such as Git.
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Understanding of CI/CD pipelines and infrastructure automation practices.
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Exposure to cloud platforms (Azure, AWS, or GCP) and DevOps methodologies is desirable.
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Knowledge of ITIL processes or change management practices is a plus.
Relevant Experience
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Minimum 4+ years of experience in automation engineering, infrastructure documentation, DevOps support, or a related role.
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Experience supporting Infrastructure as Code (Terraform) and operational automation initiatives.
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Strong documentation, analytical, and problem-solving skills with exceptional attention to detail.
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Excellent communication and collaboration skills to work effectively with platform, cloud, and operations teams.
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Relevant certifications in cloud technologies, Terraform, or DevOps practices are preferred.
