Job Title: IT Support Engineer/Technician
Location: Mumbai / Bangalore
Experience: 2–10 Years
Work Mode: Work from Office
Job Summary
We are looking for an IT Support Technician to provide technical support for hardware, software, and infrastructure-related issues. The role involves troubleshooting incidents, managing IT assets, supporting end users, and ensuring smooth day-to-day IT operations.
Key Responsibilities
- Provide desktop and application support to users.
- Install, configure, and troubleshoot hardware and software.
- Manage incidents and service requests through ticketing systems.
- Support laptop setup, re-imaging, and peripheral installations.
- Coordinate with internal IT teams for issue resolution.
- Maintain IT inventory and support documentation.
- Assist with office IT moves, events, and hardware deployments.
- Deliver excellent customer support and timely issue resolution.
Required Skills
- Knowledge of Windows OS, hardware, and networking basics.
- Experience with helpdesk or desktop support tools.
- Strong communication and problem-solving skills.
- Ability to work under pressure and manage multiple tasks.
Preferred Qualifications
- IT certifications such as A+, Network+, or MCSA are an advantage.
- Experience in financial or corporate IT environments preferred.
Pay: ₹400,000.00 - ₹700,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
