Job Title: Operations Manager – Agile Delivery & Technical Operations
Location: Nagpur
Experience: 1.5 – 2 Years
Qualification: Any Graduate (Technical, Engineering, IT or Management background preferred)
About the Company
We are a growing technology-driven organization focused on delivering high-quality digital solutions through efficient operations, strong cross-functional collaboration, and Agile-driven processes. Our teams work across multiple locations, solving real business challenges through innovation, operational excellence, and continuous improvement.
We are looking for a proactive and detail-oriented Operations Manager – Agile Delivery & Technical Operations who can drive operational efficiency, coordinate Agile project delivery, and support high-performing teams in a fast-paced environment.
Key Responsibilities
Operational Leadership
- Oversee day-to-day operational activities to ensure smooth workflow and process efficiency.
- Monitor project progress, operational KPIs, resource utilization, and team performance.
- Identify process bottlenecks and implement operational improvements.
- Ensure adherence to organizational policies, quality standards, and delivery timelines.
- Track and report operational metrics to management.
Agile Delivery & Project Coordination
- Act as a Scrum Master for development and cross-functional teams.
- Facilitate Agile ceremonies including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives.
- Coordinate effectively between Development, QA, Support, Product, and Management teams.
- Monitor sprint progress, identify risks, remove impediments, and ensure timely delivery.
- Promote Agile best practices and foster a culture of continuous improvement.
- Support release planning, sprint forecasting, and delivery tracking.
Team & Stakeholder Management
- Lead team meetings and ensure alignment with project objectives.
- Assign, monitor, and follow up on tasks and deliverables.
- Support onboarding, training, and performance optimization of team members.
- Facilitate communication between internal teams, management, and clients.
- Resolve conflicts, manage dependencies, and maintain team productivity.
Technical & Process Support
- Create and maintain SOPs, operational workflows, sprint reports, and project documentation.
- Prepare dashboards, performance reports, and status updates for stakeholders.
- Utilize project management and collaboration tools such as Jira, Trello, Asana, ClickUp, or similar platforms.
- Support implementation of process improvements, automation initiatives, and operational frameworks.
- Assist teams in maintaining compliance with SDLC and project governance standards.
Required Skills & Competencies
Agile & Project Management Skills
- Strong understanding of Agile, Scrum, and Kanban methodologies.
- Experience facilitating Agile ceremonies and managing sprint delivery.
- Knowledge of project planning, estimation, risk management, and stakeholder communication.
- Familiarity with Software Development Life Cycle (SDLC).
- Ability to track project health, sprint metrics, and delivery performance.
Technical Skills
- Hands-on experience with Jira, Trello, Asana, ClickUp, or similar project management tools.
- Experience preparing dashboards, reports, and operational documentation.
- Understanding of software development workflows and release management processes.
- Knowledge of workflow automation tools is an added advantage.
Operational & Leadership Skills
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Analytical mindset with strong problem-solving capabilities.
- Ability to manage multiple priorities in a dynamic environment.
- Team leadership, mentoring, and conflict-resolution skills.
- Strong stakeholder management and collaboration abilities.
Preferred Qualifications
- Experience working in Agile software development environments.
- Exposure to Scrum Master, Agile Delivery, Project Coordination, or Operations Management roles.
- Scrum certification (CSM, PSM, or equivalent) is an added advantage.
- Knowledge of KPI tracking, process optimization, and operational reporting.
Work Environment
Join a collaborative, fast-paced work culture where innovation, agility, and continuous learning are encouraged. You will work alongside teams across multiple locations, contributing to impactful products, seamless operations, and successful project deliveries.
How to Apply
Send your updated resume to: [email protected] and contact us at 9604663381.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
