Job Description: Client Manager
Position: Client Manager
Employment Type: Full-Time
Job Summary
We are looking for a Client Manager to acquire new clients, build lasting relationships, and drive client retention by delivering excellent customer service and tailored software solutions.
Key Responsibilities
- Identify and reach out to prospective clients through various channels.
- Understand client requirements and present suitable software solutions.
- Convert leads into customers through effective follow-ups and negotiations.
- Build and maintain strong relationships with existing clients to ensure retention.
- Coordinate with internal teams to ensure smooth project delivery and customer satisfaction.
- Maintain client records in the CRM and achieve assigned sales and retention targets.
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, Information Technology, or in college.
- 1–3 years of experience in client management, business development, account management, or software sales.
- Freshers with exceptional communication and sales aptitude may also apply.
Required Skills
- Strong communication and interpersonal skills.
- Sales and negotiation abilities.
- Customer relationship management.
- Target-oriented with good problem-solving skills.
Key Performance Indicators (KPIs)
- Lead conversion rate.
- Client retention rate.
Preferred Attributes
- Strong communication and relationship-building skills.
- Self-motivated and target-driven.
- Ability to work effectively in a team.
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
- Flexible schedule
- Work from home
Work Location: Remote
