Key Responsibilities:
- Client Engagement: Respond promptly to inbound inquiries via phone, email, and chat, providing detailed information about our services and addressing any questions or concerns.
- Sales Conversion: Convert leads into sales by understanding client needs and recommending appropriate services.
- Relationship Management: Maintain and nurture relationships with existing clients to encourage repeat business and referrals.
- Market Research: Identify potential markets and clients, and develop strategies to reach them.
- Reporting: Maintain accurate records of sales activities and client interactions using CRM tools.
Qualifications:
- Education: Any Bacholars or PG degree in Business, Marketing, or a related field.
- Experience: 1+ years of experience in inside sales, Presales or customer service, preferably in the educational or research services sector.
- Excellent communication and interpersonal skills.
- Strong persuasive and negotiation abilities.
- Ability to understand and explain complex services.
- Proficiency in CRM software and Microsoft Office Suite.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: On the road
