A customer service representative is the first point of contact for clients and consumers who works to ensure that customers are satisfied with the products, and services offered by the organisation. Their responsibilities include regularly interacting with clients to address their issues, and respond to inquiries, in order to maintain solid consumer relationships.
In addition to provide information on products and services, the customer service representative draws in new clients by responding to inquiries about the organisation’s offerings. They handle client requirements that vary from technical to financial and escalate complaints through various lines of contact. At each stage of the process, they give priority to the demands of the clients and offer solutions that are tailored to those unique circumstances.
Pay: ₹10,844.82 - ₹30,958.07 per month
Work Location: In person
