Key Responsibilities
Product Knowledge Training
- Train staff on all product categories.
- Explain product features, benefits, certifications and customer FAQs.
- Educate teams on chemical-free farming and healthy lifestyles.
Sales Training
- Train staff on selling and upselling techniques.
- Improve average bill value and customer conversion.
- Coach employees on handling customer objections.
Customer Service Training
- Professional customer greeting and communication.
- Complaint handling and conflict resolution.
- Building excellent customer experience and loyalty.
SOP & Store Operations Training
- Billing & POS operations.
- Inventory management and stock control.
- Receiving, returns & exchanges.
- Store opening & closing procedures.
- Cash handling processes.
Food Safety & FSSAI Training
- Product storage standards.
- FIFO implementation.
- Hygiene and cleanliness practices.
- FSSAI compliance and food safety guidelines.
Training Material Development
- Prepare SOP manuals.
- Create presentations, videos and quizzes.
- Update training content as per new products and processes.
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Leave encashment
Work Location: In person
