Job Summary:
We are seeking proactive and customer-oriented Frontline Sales Executives with around 1 year of retail or sales experience. The role involves driving in-store sales, delivering excellent customer service, and contributing to store performance through effective product demonstration and customer engagement.
Key Responsibilities:
- Engage walk-in customers and understand their needs through effective questioning
- Recommend and sell appropriate consumer electronics and appliances
- Deliver compelling product demonstrations to enhance customer experience
- Achieve individual sales targets and contribute to store revenue goals
- Upsell and cross-sell accessories, add-ons, and protection plans
- Maintain visual merchandising standards and ensure product availability
- Handle basic customer queries, objections, and after-sales coordination
- Stay updated on product features, pricing, and ongoing promotions
- Support billing and store operations as required
Key Requirements:
- Minimum 1 year of experience in retail sales / frontline sales / customer-facing roles
- Graduate or Diploma holder (preferred)
- Strong communication and interpersonal skills
- Basic understanding of sales techniques and customer engagement
- Interest in consumer electronics and retail environment
- Willingness to work in shifts, weekends, and holidays
Key Skills:
- Customer Handling & Engagement
- Sales Closing Skills
- Upselling & Cross-Selling
- Product Knowledge
- Communication & Interpersonal Skills
- Problem Solving
Performance Metrics (KPIs):
- Monthly sales target achievement
- Conversion rate (footfall to sales)
- Average bill value (ABV)
- Attachment rate (accessories/add-ons)
- Customer satisfaction (CSAT)
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹21,000.00 per month
Benefits:
Experience:
- Store Sales: 1 year (Required)
Work Location: In person
