About
Since 1982, GCA has been helping individuals and organizations navigate the complexities of Employee Provident Fund (EPF), Employee State Insurance (ESIC), and labour compliance with confidence.
Founded in Ahmedabad by Shri Girish Chaudhary, GCA began with a simple mission—to ensure every worker receives honest guidance and the benefits they rightfully deserve, regardless of how complex their case may be.
Over the past four decades, we have evolved into one of India's trusted EPF & ESIC consulting firms, serving government organizations, public sector enterprises, private companies, NGOs, educational institutions, and thousands of individuals nationwide.
Our expertise spans EPF claims, pension matters, PF transfers, UAN services, ESIC compliance, employer advisory, labour law support, and end-to-end compliance management. Our client-centric approach, in-depth regulatory knowledge, and commitment to accuracy have helped us achieve an exceptional record with zero claim rejections.
We are proud to have earned the trust of leading organizations including ONGC, Gujarat Tourism, Adani Foundation, and numerous businesses across diverse industries.
At GCA, we believe compliance is more than paperwork—it is about protecting employees, supporting employers, and building lasting trust through integrity, transparency, and expertise.
We're Hiring: Customer Support Executives (Hindi & English)
We are looking for enthusiastic and customer-focused Customer Support Executives for our PF Consultation Process. If you have strong communication skills and enjoy assisting customers, we'd love to hear from you.
Job Responsibilities
- Handle inbound and outbound customer calls professionally.
- Assist clients with PF withdrawal queries and related services.
- Follow up with interested and existing customers.
- Manage customer interactions via WhatsApp and provide prompt support.
- Maintain accurate client records and update CRM/data regularly.
- Coordinate with the processing team to ensure smooth and timely service.
Requirements
- Fluency in Hindi and English communication skills.
- Excellent communication and customer handling abilities.
- Good convincing and interpersonal skills.
- Basic computer knowledge.
- Prior experience in telecalling or customer support is preferred.
- Positive attitude, professionalism, and a willingness to learn.
Pay: ₹15,000.00 - ₹35,000.00 per month
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)
Language:
Location:
- Ahmedabad, Gujarat (Preferred)
Work Location: In person
