Experience: 5-8 Years
Grade : E3
Location: Bengaluru / Hyderabad
1st shift: 7am to 4pm and 2nd shift: 2pm - 11pm
Domain: Healthcare (Radiology / Cardiology/ Ancillary Preferred)
Location: Bangalore/Hyderabad
Responsibilities
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Act as second-level escalation for complex imaging application and infrastructure issues.
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Perform root cause analysis across applications, network, server, database, and SSL layers.
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Manage VMware clusters, storage arrays, RIS/VNA systems, and cloud-hosted imaging workloads.
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Develop and maintain automation scripts (PowerShell, WMI) for monitoring and deployment.
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Collaborate with database administrators to optimize SQL/Oracle databases supporting imaging systems.
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Ensure high availability, disaster recovery, and cybersecurity compliance for imaging applications.
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Support and optimize dictation platforms (Powerscribe, Augnito, Dragon) and Image Viewer tools.
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Mentor junior engineers and enforce ITIL-based incident/problem management.
Skills & Requirements
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5+ years of experience in imaging application and IT infrastructure support.
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Advanced knowledge of VMware, cloud (Azure/AWS), storage (SAN/NAS), and server administration.
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Strong database troubleshooting skills (SQL queries, performance tuning).
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Experience with web services integration (SOAP/REST APIs) for imaging workflows.
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Proficiency in PowerShell/WMI scripting for automation and monitoring.
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Expertise in RIS, VNA, Image Viewer applications, and dictation platforms.
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Familiarity with advanced image post‑processing workflows in radiology and cardiology.
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Knowledge on IHE Radiology and Cardiology Profiles.
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Strong expertise in PACS preferably in Change & Merge PACS systems and RIS platforms, including change and merge initiatives across multi-site healthcare environments.
Qualifications
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BE in CSE, IT, or BME; MSc in Computer Science, Health Informatics, or Biomedical Engineering.
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Certifications: CCNA, ITIL, HL7, DICOM.
