Key Responsibilities:
- Proactively convert leads to confirmed sales, nurturing potential customers into loyal clients.
- Design, customize, and sell high-quality Domestic and International travel itineraries for various segments (FIT, GIT, Corporate, Business Travel).
- Assess and understand clients’ needs to craft personalized travel experiences and solutions.
- Handle end-to-end travel planning, including transportation, accommodation, visa support, insurance, and concierge services.
- Build and maintain strong relationships with B2B vendors, hotels, DMCs, and transportation providers across India and abroad.
- Provide pre-sales and post-sales support, ensuring seamless travel experiences and high customer satisfaction.
- Lead and manage a small team within Sales and Operations, ensuring timely execution and quality service delivery.
- Coordinate and manage all aspects of tour operations, including budgeting, logistics, and vendor coordination.
- Leverage existing network to build strategic vendor partnerships and negotiate the best rates.
Qualifications and Skills:
- Graduate or Diploma in Travel & Tourism (IATA Certification preferred).
- Minimum 2 years of hands-on experience in the travel industry.
- Strong knowledge of Indian destinations, hotels, and transport vendors; exposure to international destinations is a plus.
- Excellent command over English, Bengali, and Hindi (verbal and written).
- Tech-savvy with working knowledge of MS Office, CRM tools, email communication, and office systems.
- Strong interpersonal skills with a warm, confident, and resourceful personality.
- Proven team leadership experience, with the ability to mentor and motivate team members.
- A true travel enthusiast with a customer-first mindset and a passion for curating memorable journeys.
Job Type: Full-time
Pay: ₹12,000.00 - ₹17,000.00 per month
Benefits:
Work Location: In person
