Job Description – Sales Telecaller
Position: Sales Telecaller – B2B Logistics
Department: Sales & Business Development
Employment Type: Full-Time
Experience: 0–2 Years
Location: [Delhi / NCR / Your Location]
Salary: ₹10,000 – ₹15,000 per month + Incentives
About the Company
Logistique Biz is a B2B logistics aggregation company providing businesses with reliable and cost-effective logistics solutions through multiple transport and courier partners.
Our services include B2B Express/Surface Transportation, PTL, FTL, Air Logistics, Warehousing, and other logistics solutions.
Job Summary
We are looking for an energetic and target-oriented Sales Telecaller to generate new business leads, connect with potential customers, understand their logistics requirements, and convert prospects into active customers.
The ideal candidate should be confident on calls, have good communication skills, and be comfortable working with sales targets.
Key Responsibilities
- Make outbound calls to prospective B2B customers and generate sales leads.
- Introduce the company's logistics services and explain their benefits.
- Understand customer requirements such as shipment volume, pickup locations, delivery locations, weight, frequency, and service requirements.
- Identify businesses that require B2B logistics, courier, PTL, FTL, air cargo, or warehousing services.
- Generate qualified leads and schedule meetings/callbacks for the sales team.
- Follow up regularly with prospects through calls, WhatsApp, and email.
- Maintain accurate records of calls, leads, follow-ups, and conversions.
- Coordinate with the operations and sales teams to provide appropriate logistics solutions and quotations.
- Follow up on quotations and work towards converting leads into customers.
- Maintain a healthy sales pipeline and achieve daily/weekly/monthly targets.
- Build and maintain good relationships with prospective and existing customers.
- Provide regular sales reports to the reporting manager.
Candidate Requirements
- Good verbal communication and convincing skills.
- Hindi and English communication preferred.
- Comfortable making a high volume of outbound calls.
- Basic knowledge of MS Excel/Google Sheets and CRM tools.
- Sales-oriented and target-driven approach.
- Good follow-up and negotiation skills.
- Ability to understand customer requirements and recommend suitable logistics solutions.
- Prior experience in telecalling, B2B sales, courier, logistics, transportation, or e-commerce will be an advantage.
- Freshers with strong communication and sales ability can also apply.
Key Performance Indicators (KPIs)
- Number of outbound calls per day.
- Qualified leads generated.
- Meetings/demos arranged.
- Quotations generated.
- New customers onboarded.
- Monthly revenue generated.
- Lead-to-customer conversion rate.
- Follow-up and customer retention.
Compensation
Fixed Salary: ₹10-15K per month
Incentives: Performance-based incentives on qualified leads/conversions/revenue.
Growth Opportunity: Opportunity to grow into Senior Sales Executive / Business Development Executive / Team Leader based on performance.
Ideal Candidate
We are looking for someone who is:
Confident Energetic Persuasive Target-Oriented Good at Follow-ups Customer-Focused
To Apply:
Send your CV to [email protected]
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person