JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Assistant Facility ManagerJob Summary
The Assistant Facility Manager will support the Facility Manager in ensuring smooth and efficient day-to-day operations of the facility. The role is responsible for managing technical services, soft services, transportation, food & beverage operations, vendor management, MIS reporting, compliance activities, and team coordination while maintaining high standards of service delivery, safety, and customer satisfaction.
Key ResponsibilitiesFacility OperationsSupport the Facility Manager in the overall management and operation of the site.
Ensure seamless delivery of all facility management services in accordance with organizational standards and SLAs.
Monitor daily operations and resolve operational issues in a timely manner.
Conduct regular site inspections and ensure compliance with facility standards.
Technical Services ManagementSupervise technical teams responsible for electrical, HVAC, UPS, DG, plumbing, fire & life safety systems.
Ensure preventive and corrective maintenance activities are completed as per schedule.
Track equipment performance and coordinate with vendors for breakdown management.
Support statutory compliance and maintenance audits.
Soft Services ManagementManage housekeeping, pantry, pest control, landscaping, and waste management services.
Ensure cleanliness, hygiene, and workplace standards are maintained across the facility.
Conduct quality audits and implement corrective actions where required.
Transport ManagementCoordinate employee transportation requirements and vendor operations.
Monitor transport schedules, utilization, and service quality.
Handle employee transportation-related escalations and vendor performance reviews.
Food & Beverage (F&B) ManagementOversee cafeteria and pantry operations.
Coordinate with catering vendors to ensure quality, hygiene, and service standards.
Monitor food safety compliance and address employee feedback.
Team ManagementSupervise and manage site teams, including technical staff, housekeeping personnel, pantry staff, and vendor resources.
Conduct regular team meetings and performance reviews.
Ensure adequate staffing and resource deployment.
Vendor ManagementCoordinate with all facility-related vendors for maintenance, repairs, consumables, and service delivery.
Monitor vendor performance against agreed KPIs and SLAs.
Support contract administration, renewals, and vendor evaluations.
MIS & ReportingPrepare daily, weekly, and monthly MIS reports.
Track facility expenses, utility consumption, KPI performance, and operational metrics.
Maintain records related to maintenance, audits, incidents, and compliance requirements.
Support budget tracking and purchase order management.
Financial & Administrative SupportAssist in annual budgeting, cost control, and expense monitoring.
Support invoice verification, processing, and vendor payment coordination.
Raise purchase requisitions and purchase orders as required.
Health, Safety & ComplianceEnsure adherence to health, safety, security, and environmental standards.
Support emergency preparedness drills and business continuity activities.
Ensure statutory certifications and compliance records are maintained.
Client & Stakeholder ManagementAct as a point of contact for employees and stakeholders regarding facility-related matters.
Support the Facility Manager in client meetings and operational reviews.
Ensure high levels of customer satisfaction through effective service delivery.
Experience5-8 years of experience in Facility Management, Workplace Services, Corporate Real Estate, or Property Management.
Experience managing technical and soft services in a corporate office environment.
Experience in vendor management and team supervision.
Technical SkillsGood knowledge of MEP systems, HVAC, Electrical, Fire & Life Safety systems.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Knowledge of MIS reporting, budgeting, and facility management processes.
Understanding of workplace safety and statutory compliance requirements.
Personal SkillsStrong communication and interpersonal skills.
Excellent coordination and stakeholder management ability.
Proactive and solution-oriented approach.
Strong analytical and organizational skills.
Ability to manage multiple priorities under tight timelines.
Team player with a customer-focused mindset.
Self-motivated and capable of working independently.
Reporting ToFacility Manager / Regional Facility Manager
Team ManagedTechnical Team
Housekeeping Team
Pantry/F&B Team
Transport Team
Security Team (if applicable)
Facility Service Vendors
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
