About Us
Welcome to BigLearn Training Services (Franchisee)! We are a leading, high-growth technical training hub specializing in empowering students and professionals with industry-ready skills. From Mechanical CAD (MCADD) to Architecture/AEC and advanced IT courses , we don’t just teach software—we act as career architects, transforming our students' professional futures.
At Vedha Design Hub, we think big and imagine big. We believe that massive success is the result of exceptional teamwork. As a rapidly expanding brand, we are looking for a dynamic leader who shares our vision and wants to grow alongside us.
Why Join Us?
- Be the Heart of the Office: You won't just be an employee; you will be the driving force behind our center's operational and financial success.
- Transform Lives: Every single day, you will guide students away from confusion and help them commit to a brighter professional future.
- Professional Growth: We nurture a growth mindset. As you help our business reach new milestones, we provide the environment for you to become the best version of yourself.
- Dynamic Work Culture: Work closely with a talented team of certified technical trainers in a fast-paced, highly collaborative environment.
Job Overview
We are looking for an ambitious, high-performing Center Manager to take complete charge of our center's operations, business growth, and customer experience.
In this role, you will be the "front face" of our office. You will balance empathy with strategic sales, ensuring that every walk-in or phone call is converted into a successful enrollment. Beyond counseling, you will own the business commitments of the center, ensuring smooth operational workflows, timely collections, and absolute customer satisfaction.
Core Responsibilities
1. Career Counseling & Sales Conversion
- Act as the principal face of the center, welcoming prospective students, job seekers, and college graduates.
- Understand students' career goals and confidently recommend the ideal MCADD, AEC, or IT course pathway.
- Convert casual interest into concrete enrollment commitments with ease and confidence.
- Drive active follow-ups with potential leads, turning inquiries into successful admissions.
2. Center Management & Business Ownership
- Take full accountability for meeting monthly business revenue and enrollment goals.
- Oversee daily front-office workflows, office activity planning, and staff coordination.
- Manage the student fee installation system, leading timely payment follow-ups and collection updates.
- Collaborate with the management and technical trainers to plan seamless batch schedules using our master grid system.
3. Customer Satisfaction & Retention
- Ensure a 100% positive experience for every student from enrollment to certification.
- Proactively address student queries, manage schedule adjustments, and maintain steady, calm operations under pressure.
- Build a thriving, trusting community of future engineering and IT experts within our campus.
Requirements & Qualifications
- Experience: 1–3 years of experience in Educational Counseling, Front-Office Management, Center Operations, or Concept Sales (Experience in training institutes or CAD/IT education centers is a huge plus).
- Skills: Excellent communication and persuasive skills in English and the local language. Strong interpersonal skills with the ability to build trust instantly.
- Mindset: A consultant mindset (not a clerk). You should be highly self-motivated, organized, and capable of handling business targets and scheduling matrices smoothly.
- Technical Comfort: Basic hands-on experience with Microsoft Excel / Google Sheets for managing student logs and schedules.
Job Details
- Job Type: Full-time (On-site Campus)
- Work Timings: 09:30 AM to 07:30 PM
- Salary: All-inclusive Consolidated Fixed Monthly Salary (commensurate with experience) + Attractive Performance-Based Incentives.
Are you ready to think big, inspire minds, and manage a thriving training hub? Apply today to shape the future of technical education with us!
Pay: ₹12,000.00 - ₹18,000.00 per month
Work Location: In person
