ROLE SUMMARY
We are looking for a hands-on IT and Digital Coordinator who can manage the company’s IT hardware, POS systems, digital accounts, social media platforms, marketing coordination and digital records.
The candidate should be technically sound, well-organized and capable of coordinating with multiple outlets, vendors, designers and service providers.
KEY RESPONSIBILITIES1. IT Hardware & Support
· Maintain an updated IT Asset Register for computers, laptops, POS terminals, printers, routers, CCTV/DVR, biometric machines and other IT equipment.
· Maintain records of purchase, warranty, location, user allocation, repair and movement of IT assets.
· Handle basic troubleshooting of computers, printers, internet/Wi-Fi, networking and other IT equipment.
· Coordinate repairs, AMC and technical issues with IT vendors and follow up until closure.
· Assist in procurement and installation of new IT equipment.
2. POS & Software Management
· Coordinate POS-related issues with outlets and the POS service provider.
· Manage approved menu, price and system updates in coordination with concerned teams.
· Maintain records of company software, licenses and subscriptions.
· Follow up on technical issues until they are resolved.
3. Passwords & Digital Access
· Maintain secure records of company email, Google, social media, POS, software and other digital accounts.
· Maintain an updated Digital Access & Password Register.
· Ensure access is provided only to authorized persons.
· Change/revoke access immediately when an employee, vendor or agency exits.
· Maintain proper security, recovery details and 2-factor authentication wherever applicable.
4. Social Media & Digital Platforms
· Handle company social media accounts and digital platforms.
· Coordinate posting of approved posts, reels, stories and promotional content.
· Coordinate with designers, photographers, agencies and other external partners.
· Ensure company/outlet information is correctly maintained on digital platforms.
5. Design, Printing & Marketing Coordination
· Coordinate with designers, printers, packaging vendors and agencies.
· Follow up on menus, posters, standees, packaging, labels and other marketing materials.
· Make minor corrections to existing designs using Adobe Illustrator/Photoshop.
· Check artwork, prices and specifications before printing.
· Follow up on all assigned jobs until completion.
6. Digital File Management
· Maintain company designs, photographs, videos, documents and source files in properly organized folders.
· Maintain correct file naming, version control and backups.
· Ensure important company digital files and design source files are securely preserved.
QUALIFICATION
Preferred:
· BCA – Bachelor of Computer Applications
· B.Sc. IT / B.Sc. Computer Science
Also Acceptable:
3-Year Diploma in Computer Science / IT with relevant practical experience.
REQUIRED SKILLS
· Computer hardware and basic troubleshooting
· Windows, printers and peripherals
· Basic LAN/Wi-Fi/networking
· POS systems
· CCTV/DVR and biometric systems
· Google Workspace and Microsoft Office
· Software and password/access management
· IT asset management
· Social media platforms
· Basic Adobe Illustrator/Photoshop
· Good vendor coordination and follow-up skills
CANDIDATE PROFILE
The ideal candidate should have 2–4 years of hands-on experience, preferably in a restaurant, hotel, retail chain or other multi-location organization.
The person should be:
· Technically comfortable and practical
· Organized and good at maintaining records
· Strong in follow-up and problem solving
· Responsible with passwords, data and company assets
· Comfortable coordinating with different outlets and vendors
Pay: ₹12,277.88 - ₹30,000.00 per month
Benefits:
Work Location: In person
