Job Description – Visa Manager
Company: Indo European
Position: Visa Manager
Location: Tilak Nagar, New Delhi
Experience Required: 5–15 Years
Working Days: Monday to Saturday (6 Days a Week)
Working Hours: 10:00 AM – 6:30 PM
About Indo European
Indo European is a leading Study Abroad consultancy with over 20 years of excellence in international education. With a strong presence across North India, we specialize in overseas admissions, visa guidance, and student counseling, helping thousands of students achieve their global education aspirations through ethical practices and exceptional service.
Job Summary
We are seeking an experienced and detail-oriented Visa Manager to lead our visa operations and ensure seamless processing of student visa applications. The ideal candidate should have extensive knowledge of visa documentation, embassy procedures, compliance requirements, and team management. The role requires strong leadership, excellent communication skills, and the ability to maintain high visa success rates.
Key Responsibilities
- Manage the complete student visa application process from documentation to visa approval.
- Lead and supervise the visa processing team to ensure timely and accurate application submissions.
- Review and verify visa documents for accuracy and compliance with embassy and immigration requirements.
- Stay updated on changing visa regulations, immigration policies, and embassy guidelines for multiple destinations.
- Coordinate with counselors, admission officers, universities, embassies, and VFS centers to ensure smooth processing.
- Handle complex visa cases and provide guidance on documentation and interview preparation.
- Monitor visa timelines and maintain high standards of service quality and compliance.
- Conduct training sessions for the visa team on updated visa policies and best practices.
- Maintain accurate records and generate reports on visa applications, approvals, refusals, and pending cases.
- Resolve escalations and provide timely support to students and internal stakeholders.
- Ensure confidentiality and secure handling of all student documents.
Required Skills & Qualifications
- Bachelor's or Master's degree in any discipline.
- 5–15 years of experience in student visa processing or study abroad consultancy.
- Strong knowledge of visa procedures for major study destinations such as Canada, UK, Australia, USA, Europe, New Zealand, etc.
- Experience handling embassy documentation, SOPs, financial documents, and visa compliance.
- Excellent leadership and team management skills.
- Strong communication, analytical, and problem-solving abilities.
- Ability to work under pressure while meeting strict deadlines.
- Proficiency in CRM systems and Microsoft Office.
Preferred Candidate Profile
- Proven track record of managing high visa approval rates.
- Strong understanding of changing immigration regulations and embassy requirements.
- Excellent organizational and multitasking skills.
- Ability to mentor and develop a high-performing visa team.
- Customer-focused approach with strong attention to detail.
Pay: ₹66,000.00 - ₹100,000.00 per month
Benefits:
- Internet reimbursement
- Provident Fund
Work Location: In person
