About WeCredit
WeCredit is a technology-led loan marketplace that connects customers with multiple lending partners, enabling them to compare and access suitable credit options through a single platform.
Job Responsibilities:
- Ability to accurately review identity, address, and supporting documents.
- Strong attention to detail with the ability to identify discrepancies or inconsistencies.
- Understanding of customer verification processes and basic KYC requirements.
- Ability to coordinate effectively with Sales and Operations teams for document clarification and pending requirements.
- Strong data accuracy and documentation skills.
- Ability to manage multiple applications while meeting defined TATs and process timelines.
- Good communication and follow-up skills.
- Ability to maintain confidentiality and accuracy while handling customer information.
What We’re Looking For
- Fresher or 6 mos expereince candidate in customer care voice process.
- Can answer with clarity & understand loan terms.
- Strong communication, negotiation and relationship-management skills.
- Strong follow-up and problem-solving skills.
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
