ocation: Calicut, Kerala
Employment Type: Full-Time
Department: Customer Support / Sales
Key Responsibilities
- Make outbound and receive inbound calls from customers.
- Explain Dingle Home Assist services clearly and professionally.
- Handle customer inquiries, complaints, and follow-ups.
- Generate leads and schedule service appointments.
- Maintain customer records and update CRM/database regularly.
- Coordinate with field staff and service teams.
- Build positive customer relationships and ensure customer satisfaction.
- Achieve daily and monthly calling targets.
Requirements
- Minimum qualification: Plus Two / Degree preferred.
- Good communication skills in Malayalam and English.
- Hindi speaking ability is an added advantage.
- Basic computer knowledge and phone handling skills.
- Strong interpersonal and convincing skills.
- Ability to work in a target-oriented environment.
- Prior telecalling or customer service experience preferred.
Skills Required
- Excellent communication and listening skills.
- Customer handling ability.
- Positive attitude and confidence.
- Time management and multitasking skills.
- Problem-solving mindset.
Salary & Benefits
- Attractive salary package.
- Performance incentives.
- Career growth opportunities.
- Friendly and supportive work environment.
- Training and development support.
Working Hours
- 9:30 AM – 6:00 PM
- Weekly off as per company policy.
How to apply
Dingle Home Assist
Phone:9249546178
Location: Calicut, Kerala
Pay: ₹1,000.00 - ₹12,000.00 per month
Work Location: In person
