- Visitor & Communication Management
- Guest Relations: Welcome and guide clients, vendors, and visitors to the appropriate department.
Administrative Support
- Scheduling: Manage calendars, schedule meetings, and confirm appointments.
- Record Keeping: Maintain and organize office files, documents, and databases.
- Office Inventory: Monitor and order office supplies, stationery, and pantry items as needed.
- Expense Management: Track petty cash or general front office expenses. [1, 2, 3]
Operations & Security
- Access Control: Monitor office security by ensuring visitors sign in and follow safety protocols.
- Department Coordination: Liaise with HR, admin, or facility teams to ensure smooth day-to-day office operations.
- Issue Resolution: Act as the first line of customer service by handling complaints or forwarding them to the appropriate escalation point. [1, 2, 3]
- Call Handling: Answer, screen, and route incoming phone calls, take messages, and address general queries.
- Correspondence: Process incoming and outgoing mail, couriers, and packages.
- Reception Aesthetics: Maintain a tidy, professional, and welcoming reception area at all times. [1, 2, 3, 4]
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Ability to commute/relocate:
- Matigara, West Bengal (Matigara): Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 3 years (Required)
Language:
Work Location: In person
