Job Title: International Customer Support Executive
Location: Pune (Work From Office)
Process: International Voice Process
Shift: US Shift (Night Shift)
Salary: Up to ₹40,000 CTC per month
Transportation: Two-Way Cab Facility Provided
Job Summary
We are hiring dynamic and customer-focused professionals for an International Customer Support role. Candidates should possess excellent English communication skills and be comfortable handling customer queries through voice support while delivering a high-quality customer experience.
Key Responsibilities
- Handle inbound and outbound customer interactions professionally.
- Resolve customer queries, concerns, and complaints effectively.
- Provide accurate information and ensure customer satisfaction.
- Maintain quality standards and achieve performance metrics.
- Document customer interactions accurately in the system.
- Follow company policies and process guidelines.
Eligibility Criteria
- Freshers and experienced candidates can apply.
- Mandatory Versant Level 6 or above.
- Excellent verbal and written communication skills in English.
- Comfortable working in US shifts.
- Strong customer service and problem-solving skills.
- Immediate joiners preferred.
Preferred Skills
- Excellent pronunciation, grammar, and fluency in English.
- Strong listening and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Customer-centric approach with a positive attitude.
Benefits
- CTC up to ₹40,000 per month.
- Two-way cab facility provided.
- International work environment.
- Career growth and learning opportunities.
- Performance-driven incentives and rewards.
Candidates with outstanding English communication skills and a Versant Level 6 score are encouraged to apply.
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Commuter assistance
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
