We are hiring experienced candidates for an International Technical Support Voice Process at Whitefield, Bengaluru.
The role involves handling customer queries over calls, troubleshooting technical issues, and providing appropriate resolutions.
Key Responsibilities
- Handle customer queries through voice support.
- Troubleshoot and resolve technical issues.
- Provide clear and accurate solutions to customers.
- Follow troubleshooting procedures and process guidelines.
- Maintain quality and customer satisfaction standards.
- Escalate complex technical issues when required.
Eligibility
- Qualification: PUC / Any Graduate
- Experience: Minimum 1 year of Technical Support Voice experience
- English Communication: Versant Level 6 or equivalent.
- Strong troubleshooting and customer-handling skills.
- Comfortable working in 24/7 rotational shifts.
- Candidates should be ready to attend walk-in interviews.
Salary
Up to ₹34,000 per month
Work Schedule & Benefits
- 5 Days Working
- 2 Rotational Week Offs
- 24/7 Rotational Shifts
- 2-Way Cab Facility
Interview Process
Location
Whitefield, Bengaluru
Hiring
Immediate Hiring | Walkin drive
Pay: Up to ₹34,000.00 per month
Work Location: In person
