Overview:
About the company
Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise.
Role Summary
We are seeking a Senior Associate to support employee transport and travel operations. This role is primarily execution- and coordination-focused, working closely with internal stakeholders and vendors to ensure smooth day-to-day transport and travel operations, accurate reporting, and adherence to service and compliance standards. Procurement and workplace operations exposure will be considered an added advantage.
Responsibilities:
Employee Transport & Mobility (Primary Focus)
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Support employee transport and mobility programs, including spot rental cabs
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Assist in daily transport operations, route planning, roster management, fleet utilization and resolving employee transport-related queries and escalations.
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Coordinate with transport vendors on scheduling, attendance, billing, and service issues
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Track and support exception handling, escalations, and service recovery
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Ensure adherence to transport policies, safety norms, and SLAs
Logistics & Travel Support
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Support logistics planning for larger groups and cohorts, including new hires and internal movements
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Provide coordination support for client travel and VIP movements, as required
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Assist with corporate travel bookings and accommodation coordination on a need basis
Vendor Coordination
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Act as a point of coordination with transport and logistics vendors for day-to-day operations
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Support vendor performance tracking and documentation
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Assist with SOW-related follow-ups and compliance documentation
Reporting & Operational Support
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Prepare and maintain monthly MIS and cost reports related to transport operations
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Support invoice validation, attendance tracking, and basic variance analysis
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Maintain operational trackers and dashboards using Microsoft Excel
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Assist senior team members with data analysis and operational reporting
Procurement & Workplace Operations (Added Advantage)
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Support indirect procurement activities related to transport, office, and workplace requirements (preferred)
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Provide coordination support to facilities and workplace operations teams, if required
Qualifications:
Required Skills & Experience
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5–8 years of experience in Vendor management, employee transport operations, logistics, and travel management
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Hands-on experience coordinating with transport vendors, managing daily transport operations, and resolving employee transport-related queries and escalations
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Strong working knowledge of Microsoft Excel for MIS and reporting
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Good communication and coordination skills
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Detail-oriented with the ability to manage operational tasks and follow-ups
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Comfortable working in a support role within a fast-paced environment
Preferred / Added Advantage
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Exposure to procurement processes or workplace operations
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Experience supporting large employee bases or multi-location transport programs
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Familiarity with compliance, safety, and transport policies
Consilio’s True North Values
Excellence - We strive to make every client our advocate
Passion - We DO because we CARE.
Collaboration - We win together through teamwork and communication.
Agility - We flex, adapt and embrace change.
People - We value, respect and invest in our teammates.
Vision - We create clarity of purpose and a clear path forward
