Bengaluru, Karnataka
Job Summary
Adhering to SLAs \r\n- Mentoring / Training Team Members \r\n- Handling tickets / requests \r\n- Troubleshooting technical issues \r\n- Defining processes and ensuring that the processes are adhered to \r\n- Oversees and is responsible for successful completion of Installation, configuration and migration \r\n- Ensure maximum uptime according to the SLA \r\n - Manage all basis activity performed by the infrastructure basis team members.
Key Responsibilities
Installing, configuring and maintaining SAP server, ABAP, Java and ABAP+Java Stacks \r\n- SAP Kernel Upgrade \r\n- SAP Remote Client Copy \r\n- SAP Parameter Handling \r\n- SAP Client Export / Import \r\n- Homogenous System Refresh or System Copy \r\n- Basic Traoubleshooting \r\n- SAP Certificate handling (Web Dispatcher, ABAP, JAVA, Cloud Connector) \r\n- Upgrade : SPS upgrade through SUM tool (ABAP & JAVA) \r\n- SAP Language Installation \r\n- System Restart along with DB and OS \r\n- Basic Linux Commands \r\n\"- Good understanding of SAP HANA DB
Other Requirement : - Excellent communication and conversation skills (Verbal and Written) \r\n- Good documentation skills \r\n- Good working knowledge of MS OFFICE \r\n- Should have a great customer handling skills \r\n- Able to handle unforeseen situations \r\n- High level of acceptance \r\n-
Skill Requirements
Excellent communication and conversation skills (Verbal and Written) \r\n- Good documentation skills \r\n- Good working knowledge of MS OFFICE \r\n- Should have a great customer handling skills \r\n- Able to handle unforeseen situations \r\n- High level of acceptance \r\n- Can drive HCL’s value and its methodology
Other Requirements
1. Sap Certified Technology Associate Sap Hana Or Equivalent Certification (Optional But Valuable)
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