Location
Tambaram, Camp Road, Chennai
Salary
₹8,000 – ₹15,000/month
Hours
9:00 AM – 7:00 PM
Working Days
6 Days/Week (Sunday - 1 Day Off)
Employment Type
Full-Time
Reports To
Director
Experience
1–3 years preferred; freshers with right attitude welcome
Entities Covered
Co-working Space & Trust Office
About the Role
We are a multi-entity startup organisation managing a real estate operations, NGO and a Church in Tambaram, Chennai. We are looking for a dependable, organised, and proactive Assistant Facility Manager to manage the day-to-day operations of our co-working space and NGO office. This role is the operational backbone of our physical premises — ensuring everything runs smoothly, clients are well-served, and the space is well-maintained at all times.
Key Responsibilities
1. Co-working Space Operations
- Manage daily opening and closing of the co-working facility
- Greet walk-in members and visitors professionally; manage seat allocations
- Handle co-working membership enquiries, registrations, and renewals
- Ensure cleanliness, maintenance, and presentation of all common areas
- Coordinate with housekeeping, electricians, and maintenance vendors
- Maintain inventory of office supplies, equipment, and utilities
- Monitor and report facility issues — AC, internet, furniture, power — promptly
- Prepare daily occupancy and operations report for the director
2. Trust Office Administration
- Manage trust office reception — receive visitors, donors, and partner organisations
- Maintain physical and digital filing systems for trust documents
- Handle incoming and outgoing trust correspondence — letters, parcels, emails
- Coordinate appointments and meetings for trust activities
- Assist in preparing donor receipts, acknowledgement letters, and notices
- Ensure trust office protocols and confidentiality standards are followed
3. Client & Member Handling
- Attend to walk-in, phone, and WhatsApp enquiries promptly and professionally
- Route real estate, co-working, and trust enquiries to the right person
- Follow up on billing, payments, and renewals with members
- Maintain a warm, welcoming, and service-oriented environment
- Handle client concerns calmly and escalate where necessary
4. AI Tool-Assisted Operations
- Use Zoho Desk or similar tools to track facility requests and tickets
- Maintain booking records and billing via Vyapar or Google Sheets
- Send member communications via WhatsApp Business
- Follow daily checklists maintained on Notion or Google Workspace
- Willingness to learn and use AI productivity tools as introduced
Required Qualifications & Skills
Education
Any Bachelor's degree (Commerce or Management preferred)
Languages
English and Tamil mandatory; additional languages an advantage
Technical
Basic MS Office, Google Workspace, WhatsApp Business
Attitude
Punctual, organised, warm, reliable, and protocol-driven
Communication
Professional phone, email, and in-person etiquette
Added Advantage (Not Mandatory)
Candidates with the following will be preferred during selection:
- Experience in co-working, hospitality, facility management, or reception roles
- Familiarity with AI tools — Notion, Zoho, Google Workspace automation
- Multilingual ability (Hindi, Telugu, Malayalam)
- Prior experience handling trust, NGO, or church operations
- Basic knowledge of billing or invoicing software
What We Offer
- Salary: ₹8,000 – ₹15,000/month based on experience
- Central role in managing a dynamic, multi-entity organisation
- Exposure to co-working, real estate, and trust operations
- A warm, faith-driven, and inclusive work culture
- Growth opportunity to take on more responsibilities over time
How to Apply
Send your resume and a brief cover letter to:
[email protected] and for any doubts contact : +91 9150073106
In your cover letter, please mention:
1. Languages you speak and your proficiency level
2. Any prior facility, reception, or operations experience
3. Why you are interested in this role and our organisation
We look forward to welcoming a passionate team member who shares our values and vision.
Pay: ₹8,000.00 - ₹15,000.00 per month
Application Question(s):
- Are you familiar with or have you used any digital tools or AI-based applications such as Google Workspace (Docs, Sheets, Gmail), WhatsApp Business, Notion, Zoho, or any booking/billing software in your previous work or personal capacity? If yes, please briefly mention which tools you have used and for what purpose.
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Facilities maintenance: 1 year (Preferred)
Work Location: In person
