We are looking for a dynamic Guest Relations Executive with minimum 2 years of relevant experience to manage guest interactions and ensure a high standard of service and hospitality.
Key Responsibilities:
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Greet and welcome guests, visitors, and dignitaries in a professional and courteous manner
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Manage front desk operations and visitor coordination
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Handle guest queries, requests, and concerns efficiently
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Coordinate with internal departments for guest arrangements and logistics
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Maintain visitor records and ensure compliance with organizational protocols
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Assist in organizing meetings, events, and guest visits
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Ensure a pleasant and seamless guest experience at all times
Required Skills & Competencies:
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Excellent communication and interpersonal skills
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Strong customer service orientation
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Presentable personality with professional etiquette
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Ability to handle multiple tasks and work under pressure
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Proficiency in MS Office and basic systems
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Fluency in English and Hindi (additional languages preferred)
Eligibility Criteria:
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Minimum 2+ years of experience in Guest Relations / Front Office / Hospitality / Customer Service
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Graduate in any discipline