National Global Academy is looking for a proactive, confident, and experienced HR professional to manage candidate communication, counselling, recruitment coordination, institute coordination, online meetings, and day-to-day HR operations.
The ideal candidate should possess excellent communication and interpersonal skills, strong counselling and convincing abilities, a professional personality, and the confidence to independently manage candidates, institutes, and stakeholders.
Key Responsibilities1. Candidate Meetings & Counselling
- Conduct online and offline meetings with prospective candidates.
- Conduct counselling sessions to understand candidate requirements and career goals.
- Explain courses, programs, career opportunities, and admission processes.
- Handle candidate queries and provide appropriate guidance.
- Ensure a positive, professional, and supportive candidate experience.
2. Recruitment & Candidate Management
- Manage candidates from initial enquiry through final joining/admission.
- Communicate with candidates through phone calls, WhatsApp, email, and online platforms.
- Screen candidates and assess their requirements and suitability.
- Maintain candidate databases, follow-up records, and communication history.
- Build and maintain a strong candidate pipeline.
- Coordinate interviews, meetings, counselling sessions, and follow-ups.
- Ensure timely and consistent communication with prospective candidates.
3. Institute & Stakeholder Coordination
- Coordinate with institutes, educational partners, management, candidates, and other stakeholders.
- Schedule meetings and facilitate smooth communication between candidates and institutes.
- Follow up with institutes and stakeholders regarding candidate requirements and ongoing activities.
- Develop and maintain strong professional relationships with partner institutes.
- Resolve coordination-related issues efficiently and professionally.
4. Online Meetings & Counselling Sessions
- Plan, schedule, and conduct online meetings through platforms such as Google Meet and Zoom.
- Conduct professional counselling and information sessions.
- Coordinate with internal teams and partner institutes for online sessions.
- Maintain records of meetings, discussions, outcomes, and follow-up actions.
5. HR & Administrative Operations
- Handle day-to-day HR and administrative responsibilities.
- Maintain employee, candidate, and recruitment records and documentation.
- Assist with recruitment, onboarding, attendance, and employee coordination.
- Support management in implementing HR policies and processes.
- Handle assigned HR responsibilities independently and efficiently.
- Maintain confidentiality and accuracy of HR-related information.
6. Reels & Social Media Content
- Create engaging Reels and short-form videos related to recruitment, courses, events, and promotional activities.
- Participate in videos/Reels when required for academy promotions.
- Coordinate with the social media/content team for content planning.
- Suggest creative content ideas to attract prospective candidates and increase engagement.
- Maintain a professional image while representing the academy on social media.
7. Reporting & Follow-up
- Prepare regular candidate, recruitment, meeting, and follow-up reports.
- Track candidate progress and ensure timely follow-ups.
- Provide regular updates to management regarding recruitment and institute coordination.
- Monitor pending tasks and ensure timely completion of assigned responsibilities.
- Maintain accurate and up-to-date records.
Required Skills & Qualifications
- Bachelor's degree in Human Resources, Business Administration, Management, Education, or a related field.
- 1–3+ years of experience in HR, recruitment, counselling, sales, education-sector operations, or a related field.
- Excellent verbal and written communication skills.
- Strong counselling, convincing, presentation, and negotiation abilities.
- Excellent interpersonal and relationship-management skills.
- Comfortable conducting online meetings and counselling sessions.
- Basic knowledge of Instagram Reels and social media content creation.
- Strong organizational and time-management skills.
- Ability to multitask and work independently.
- Professional attitude with good leadership and team-management skills.
- Ability to build strong relationships with candidates, institutes, and stakeholders.
Key Performance Areas (KPIs)
- Candidate conversion and follow-up efficiency.
- Number and quality of counselling sessions conducted.
- Recruitment performance and candidate pipeline growth.
- Effective institute and stakeholder coordination.
- Timely completion of assigned HR and administrative activities.
- Quality and consistency of social media/Reel content.
- Candidate satisfaction and quality of communication.
- Accuracy and completeness of HR and candidate records.
Pay: ₹25,000.00 - ₹32,000.00 per month
Work Location: In person
