English & Hindi is must.
Job Title: Telecaller
Company: Realply Industries (P) Ltd.
Location: Halalpur, Sonipat
Working Days and Hours:
- Monday to Saturday
- 9:00 AM to 7:00 PM
About Realply Industries (P) Ltd.
Realply Industries (P) Ltd. is India’s leading and premier brand for Natural Veneers, Plywood, Veneered Edge Banding, and other Decorative Products. With over 25 years of expertise, we are known for our innovative approach, environmentally conscious production methods, and commitment to sustainability.
As India’s only company offering “from forest to furniture” solutions, Realply stands for quality, design excellence, and customer satisfaction. Our global reach and focus on creating functional and aesthetically pleasing spaces have made us a trusted name in the industry.
Why Choose Realply?
- Be part of an innovative and creative organization with tremendous growth potential.
- Competitive compensation packages with performance-linked incentives.
- Work in a collaborative and supportive environment with career-driven professionals.
- Benefit from ongoing learning opportunities through hands-on industry exposure.
Job Summary
We are looking for a confident and proactive Telecaller with a minimum of 1 year of calling experience to join our team. The ideal candidate should be fluent in both Hindi and English, possess strong communication skills, and be motivated to contribute to the company’s growth.
Key Responsibilities
- Lead Calling and Follow-up:
- Make outbound calls to potential customers and follow up on inquiries.
- Introduce and explain the company’s products and services to prospects.
- Customer Interaction:
- Engage with customers in a professional and courteous manner.
- Address customer queries and provide accurate information about products.
- Database Management:
- Maintain and update the database of leads and customers.
- Record and track customer interactions for future reference.
- Achieving Targets:
- Meet daily and monthly call and conversion targets set by the company.
- Work towards achieving individual and team performance goals.
Qualifications and Skills
- Experience: Minimum 1 year of experience in a telecalling or customer service role.
- Languages: Fluency in Hindi and English is mandatory.
- Communication: Strong verbal communication and interpersonal skills.
- Proactive Attitude: A self-motivated individual with a customer-focused approach.
- Adaptability: Ability to handle objections and manage customer expectations.
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Application Question(s):
- What's your current ctc?
- What's your expected ctc?
Location:
- Sonipat, Haryana (Preferred)
Work Location: In person