Job Title: Food & Beverage (F&B) Manager
Department: Food & Beverage
Job Summary
The Food & Beverage Manager is responsible for overseeing the daily operations of all food and beverage outlets, ensuring high standards of service, quality, and guest satisfaction. The role involves staff management, cost control, inventory oversight, menu planning support, and maintaining overall efficiency in the F&B department.
Key Responsibilities
Operational Management
- Manage daily operations of all F&B outlets including restaurants, bars, banquets, and room service
- Monitor guest feedback and ensure exceptional guest experience
- Maintain hygiene, sanitation, and safety standards in all food and beverage areas
Financial & Cost Control
- Plan and manage budgets, forecasts, and F&B cost controls
- Monitor inventory levels and ensure proper stock management
- Work closely with the purchasing team for cost-effective procurement
Menu & Quality Control
- Coordinate with chefs and kitchen team for menu planning and updates
- Ensure quality and presentation standards are consistently met
Staff Management
- Recruit, train, and supervise F&B staff
- Conduct staff performance evaluations and provide coaching
- Schedule staff shifts and manage manpower needs
Customer Service
- Handle guest complaints and resolve issues promptly
- Ensure professional and courteous service at all times
Compliance
- Ensure adherence to hotel policies, legal requirements, and licensing regulations
- Maintain records for audits and inspections
Skills & Qualifications
- Bachelor's degree in Hospitality Management or relevant field
- Minimum 4-6 years of experience in F&B operations, preferably in hospitality industry
- Strong leadership, interpersonal, and communication skills
- Excellent knowledge of food & beverage trends and service standards
- Financial acumen with experience in budgeting and cost control
- Ability to work under pressure and handle guest concerns professionally
Personal Attributes
- Strong customer-service orientation
- Team-oriented and proactive attitude
- Attention to detail and problem-solving skills
- Well-groomed and professional appearance
Work Environment
- Flexible working hours, including weekends and holidays
- Fast-paced hospitality environment
Job Type: Full-time
Pay: ₹40,000.00 - ₹55,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Colva, Goa: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Food and Beverage: 5 years (Required)
- Events management: 2 years (Preferred)
Location:
Work Location: In person
