Job description:
Role & responsibilities
- Operations Management: Supervise inventory levels, logistics coordination, and order fulfilment processes. Optimise operational processes to enhance efficiency and accuracy.
- Team Leadership: Lead and mentor the dispatch team, ensuring high performance and adherence to quality standards. Define KRAs and KPIs for team members, and monitor their performance closely.
- Order Fulfilment: Oversee the end-to-end order fulfilment process, from order receipt to delivery. Implement quality control measures and ensure all customer orders are accurate and timely.
- Inventory Management: Maintain optimal stock levels, conduct regular audits, and ensure inventory accuracy. Collaborate with procurement and suppliers to ensure a seamless supply chain.
- Reporting and Analysis: Develop and maintain detailed reports on operational performance, including order processing times, inventory levels, and dispatch accuracy. Analyse data and trends to identify areas for improvement and implement corrective measures.
- Systems Proficiency: Expertise in using Various Software (or related tools) for Inventory management, reporting, and process optimization. Utilise technology tools to enhance operational efficiency and accuracy. proficient with Data Analytics tools.
- Managing day-to-day functions of delivery simplifying complex operational structure and preparing SOPs.
- Collaborate effectively with cross-functional teams, including Sales and accounts
- To ensure seamless operations. Communicate clearly and proactively to resolve issues and ensure smooth workflows.
- Should take control of all key matrices related to filling rate, timely dispatch, on-time delivery,
- To own the entire Dispatch process, simplify & optimise them continuously.
Preferred candidate profile
- Minimum 3-5 Years of Proven experience in Operations/Logistics. Preferably with a fast-moving startup environment.
- Strong analytical skills with proficiency in Excel and Zoho /SAP (or related tools).
- A self-starter with a commitment to continuous improvement
- Exceptional leadership skills with the ability to motivate and guide a team to achieve set targets.
- Strong communication skills for effective collaboration and issue resolution.
- Comfortable with the Bhopal Location.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
