Job Description:
We are looking for a sincere and customer-friendly E-Sevai Maiyam Executive to assist customers with various online government and digital service applications. Candidates should possess basic computer knowledge and good communication skills.
Key Responsibilities:
- Assist customers in applying for government online services.
- Handle Aadhaar-related updates and online registrations (as applicable).
- Process applications such as PAN Card, Passport, Birth & Community Certificates, and other e-services.
- Fill out online forms accurately and upload required documents.
- Print, scan, photocopy, and maintain customer records.
- Guide customers regarding required documents and application procedures.
- Collect service charges and maintain daily transaction records.
- Respond to customer enquiries in a professional manner.
- Ensure confidentiality of customer information and documents.
- Keep the work area organized and maintain service quality standards.
Requirements:
- Basic computer skills and internet knowledge.
- Familiarity with MS Office and online portals is preferred.
- Good typing skills in English and Tamil.
- Strong communication and customer service skills.
- Ability to work independently and handle multiple tasks.
- Prior experience in an E-Sevai Centre will be an added advantage.
Schedule:
- Part-Time
- Flexible working hours / Evening shift
Pay: ₹3,000.00 - ₹5,000.00 per month
Work Location: In person
