Job Description – Sales Coordinator https://www.satol.net/
Department: Sales & Marketing
Location: Borivali Mumbai (Head Office)
Experience : 2 Yrs +
Reporting To: Sales Head
Job Purpose
To provide end-to-end sales coordination and after-sales support for the Pan-India field sales team by ensuring seamless order execution, customer communication, timely dispatches, and effective coordination with internal departments to enhance customer satisfaction and business growth.
Key Responsibilities
· Coordinate with Regional Sales Managers, Key Account Managers, and Sales Executives across India.
· Prepare quotations, Proforma Invoices, sales orders, and other commercial documents.
· Process customer orders accurately and coordinate with Production, Planning, Stores, and Logistics for timely dispatch.
· Track order status and proactively update customers and the sales team.
· Handle customer enquiries, complaints, and after-sales support in coordination with Technical Service.
· Coordinate sample requests, product trials, and required technical documentation (SDS/MSDS, TDS, COA, etc.).
· Maintain customer master data, quotation records, order trackers, and sales documentation.
· Prepare Daily, Weekly, and Monthly Sales MIS, pending order reports, dispatch reports, and sales dashboards.
· Support tender submissions, corporate account documentation, and new product launches.
· Ensure compliance with company policies, pricing approvals, and documentation standards.
Qualifications & Experience
· Graduate in Commerce, Business Administration, Science, or a related discipline.
· 2–5 years of experience in Sales Coordination, preferably in the Specialty Chemicals, Industrial Chemicals, or Manufacturing industry.
· Proficient in Microsoft Excel and MS Office.
Key Skills
· Excellent communication and coordination skills.
· Strong customer service orientation.
· Good analytical and reporting abilities.
· Ability to manage multiple priorities and work under deadlines.
· High attention to detail with a proactive approach.
Key Performance Indicators (KPIs)
· Timely quotation preparation and sales order processing.
· Order fulfilment and on-time dispatch coordination.
· Customer query resolution within defined timelines.
· Reduction in overdue receivables and improvement in collection efficiency.
· Days Sales Outstanding (DSO) performance.
· Accuracy of customer ledgers and sales documentation.
· Timely preparation of Sales MIS, ageing reports, and collection dashboards.
· Customer satisfaction and effective coordination with Pan-India sales teams.
· Compliance with credit policies, documentation, and internal processes.
Interested candidates can share their updated resume at [email protected] or Call on 93216 96208 / 93214 96207
Pay: ₹300,000.00 - ₹400,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
