Expert - Purchasing Support

DHL -
Maharashtra

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Job details

8 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Supplier management
Procurement
SAP
English
Analysis skills
Quality assurance
Bachelor's degree
Requirements analysis
SAP S/4HANA
Purchasing
Agile
Distributed control systems

Full job description

About us

DHL Supply Chain India is a leading provider of integrated logistics solutions, specializing in warehousing, distribution, and supply chain management. With over 150+ facilities and 22,000+ employees nationwide, we excel in sectors like e-commerce, consumer goods, life sciences, and technology. Recognized as a Great Place to Work, we prioritize employee engagement and development. We are committed to a safe work environment, promoting Behaviour Based Safety (BBS) practices, injury prevention, and compliance with safety regulations, ensuring that safety is everyone's responsibility. We embrace an equal opportunity workplace, fostering diversity and inclusion for all employees. Join us in shaping the future of logistics and discover limitless growth opportunities!

Responsibilities

Typical Business Titles

Expert - Purchasing Support

Differentiator

Apply practical knowledge of job area typically obtained through advanced education and work experience.

Work independently with general supervision.

Problems faced are difficult and partially complex.

Scope & Coverage

Global 2nd Level Support for GeT & NGeP/COUPA, Supporting COUPA Rollouts projects (DCS)

Key Tasks

Carrying out complex and global support tasks in area of the responsibility Procurement

Monitoring of automated processes and continuous optimization of chatbots

Escalation and information management in area of responsibility Support Function

Collaboration in the development of support materials and training documents

Implementation of control measures for external services

Conceptual collaboration and coordination of internal and global cross-team support processes

Administration of the ticket tool and the procurement support portal

Support of digitalization measures

Participation in global and regional projects

Support of test activities regarding the procurement tools and processes used

Collaboration in regional or global support teams as required

Drive continuous improvement

Advise on procurement processes, standards, policies, tools, and best practices
Support in change management and quality assurance processes and assist with implementation of new suppliers

Requirements

Skills

E-procurement, procurement tools and systems, requirements analysis, change management, E2E processing, agile methods, automation, integration, service quality, data analysis, DPDHL business knowledge (PTP), business processes, business strategy, stakeholder management, influencing, feedback, presentation & storytelling.

Qualifications & Key Requirements

Education Level

Bachelor’s Degree or equivalent experience/qualification

Other Competencies

Confident handling of the standard software MS-Office Pro (Word, Excel, PowerPoint)

Knowledge and experience with purchasing tools such as SAP SRM, SAP S/4 Hana, Coupa

Experience in the area of support

Convincing and self-confident appearance when dealing with suppliers and divisional colleagues

Strong customer and service orientation

Strong interpersonal skills

Very strong analytical and conceptual skills

Ability to deal with conflict, work in a team and be assertive

Awareness of responsibility and costs, precise working methods

High degree of commitment, ability to work under pressure and mobility (also internationally)

Fluent in English

Experience Level

more than 2 years

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