Senior Program Manager
(Client Job title: DPI Program Manager – Deep Dive)
About the Role:
Manage the integration and alignment with digital language initiatives, serving as the key liaison and ensuring smooth migration and system alignment.
Key Responsibilities:
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Own end-to-end integration and migration processes.
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Act as SPOC with external initiatives, representing the platform in working groups.
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Maintain technical (DPI/DPG) stack documentation and ensure alignment with standards.
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Track migration progress, manage dependencies, and ensure successful adoption.
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Collaborate with engineering, product, and external teams to resolve challenges.
Qualifications & Skills:
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Experience in program management, preferably with government or large-scale tech integrations.
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Understanding of Voice AI platforms, digital infrastructure, and migration processes.
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Strong project management, communication, and stakeholder coordination skills.
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Ability to drive initiatives across multiple teams and partners.
