Location: Vidyasagar Pre School (Hebbal)
Reports to: Head of Admissions
Function: Preschool Admissions Management
Job Summary
The Team Lead – Admissions Counselor plays a pivotal role in driving end-to-end enrolment outcomes across preschool and school segments. This role combines strategic oversight with hands-on execution—managing a team of counselors, optimizing the admissions pipeline, and ensuring a seamless, data-driven experience for prospective families. The position holds full accountability for performance metrics, preschool-specific outreach initiatives, and cross-functional collaboration to meet defined enrolment goals.
Key Responsibilities – Stage-wise Lead Conversion Oversight
1. Inquiry & Initial Contact
· Ensure 100% of inquiries are responded to within 24 hours across all channels.
· Guide the team in effective lead qualification and CRM hygiene practices.
· Monitor and optimize inquiry-to-visit conversion rates, aiming for >60%.
2. Walk-ins & Campus Visits
· Oversee campus visit experiences for consistency and brand alignment.
· Train team members to effectively communicate preschool USPs.
· Maintain >95% satisfaction ratings from campus tour attendees.
3. Application Management
· Achieve and sustain >90% application completion through structured follow-ups.
· Standardize application tracking and communication protocols across the team.
4. Assessment & Interaction Coordination
· Ensure timely scheduling of informal assessments or observation sessions with preschool faculty.
· Maintain application-to-interaction turnaround within 5 working days.
5. Offer Management & Follow-Up
· Supervise timely release of admission offers and structured follow-ups.
· Target >85% conversion from offer to acceptance.
6. Fee Payment & Enrolment Finalization
· Provide support to families through fee payment and documentation processes.
· Collaborate with finance to ensure timely collections and tracking.
· Sustain >90% conversion from offer to payment.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Provident Fund
Work Location: In person
