Responsibilities:
- Guest Reception: Greet and check-in guests or clients in a friendly and professional manner.
- Check-out Services: Assist with guest check-outs, process payments, and ensure all charges are accurate.
- Phone and Email Management: Answer phone calls, take messages, and respond to emails promptly.
- Reservations: Manage room or service bookings and handle cancellations.
- Customer Service: Assist guests with inquiries, provide information about services, and handle requests for special accommodations.
- Administrative Support: Perform clerical duties such as filing, faxing, and maintaining records.
- Mail Handling: Receive and distribute incoming mail and packages.
- Maintain Records: Keep accurate records of guest information, bookings, and payments.
- Housekeeping Coordination: Communicate with housekeeping staff regarding room availability, special requests, or guest needs.
- Facility Management: Monitor and ensure that the front office area is clean, organized, and presentable at all times.
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Ashoka Nagar, Orissa: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Required)
Work Location: In person
