Location: Delhi ITO (Work from Office)
Experience: 8–15 Years
Employment Type: Full-time
We are looking for a visionary Lead – AI, Platform Excellence & Digital Academy to drive AI adoption, platform excellence, and continuous learning across our website production teams.
This role is ideal for someone who is passionate about website-building platforms, Generative AI, digital enablement, and building scalable learning ecosystems. You will play a key role in transforming how websites are designed, built, and delivered through AI-powered workflows, certifications, and operational innovation.
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Build deep expertise across website platforms such as Duda, Wix Studio, Wix Editor, WordPress, Shopify, Squarespace, Mono, and emerging AI website builders.
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Monitor product updates and evaluate new features.
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Develop platform standards, best practices, and internal documentation.
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Drive builder certification programs and knowledge-sharing initiatives.
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Lead the adoption of Generative AI tools across production teams.
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Evaluate and implement AI solutions to improve productivity and quality.
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Build prompt libraries, AI workflows, and reusable automation frameworks.
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Stay updated with emerging AI technologies and recommend their adoption.
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Design and manage structured learning programs for production teams.
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Develop onboarding journeys, certifications, workshops, and role-based learning paths.
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Create engaging learning experiences using videos, live sessions, AI simulations, and microlearning.
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Partner with Operations to improve production efficiency and quality.
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Identify opportunities for automation and workflow optimization.
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Pilot innovative ideas and scale successful initiatives across teams.
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Maintain a centralized knowledge repository including SOPs, playbooks, platform guides, prompt libraries, and troubleshooting documentation.
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Represent the organization through webinars, industry events, blogs, and LinkedIn.
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Share insights on AI, website platforms, and digital innovation.
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8–15 years of experience in SaaS, website platforms, digital enablement, technical education, or related domains.
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Strong expertise in one or more website-building platforms such as Duda, Wix Studio, WordPress, Shopify, or Mono.
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Hands-on experience with Generative AI tools such as ChatGPT, Claude, Gemini, Cursor, GitHub Copilot, Canva AI, Figma AI, Perplexity, NotebookLM, or similar technologies.
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Experience in designing learning programs, certifications, or enablement initiatives.
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Strong problem-solving, communication, and stakeholder management skills.
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Passion for continuous learning and emerging technologies.
We prefer candidates from website builder platforms, customer education, technical enablement, digital transformation, solutions consulting, or AI adoption roles.
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Work at the forefront of AI-driven website production.
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Build large-scale learning and innovation programs.
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Collaborate with high-performing cross-functional teams.
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Drive organization-wide transformation through technology and AI.
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Opportunity to shape the future of digital production at scale.
