Hiring: Telecalling cum Receptionist
Location: KR Road, 2nd Stage, Banashankari, Bangalore
Employment Type: Full-Time
Job Summary
We are looking for a dynamic, confident, and customer-focused Telecalling cum Receptionist to join our Bangalore branch. The ideal candidate should possess excellent communication skills, a pleasant personality, and the ability to efficiently manage both telecalling and front office responsibilities.
Key ResponsibilitiesTelecalling
- Make 80–100 outbound calls daily to prospective students using the provided database.
- Follow up with student enquiries and convert them into walk-in appointments.
- Maintain regular communication with leads through calls, WhatsApp, and email.
- Update lead status and call records in the CRM on a daily basis.
- Achieve daily and monthly calling and appointment targets.
Reception & Front Office
- Welcome and assist students, parents, and visitors in a professional manner.
- Handle all walk-in enquiries and coordinate appointments with counsellors.
- Manage incoming calls and direct them to the concerned department.
- Maintain visitor records and ensure smooth front office operations.
- Keep the reception area organized and presentable at all times.
Administrative Support
- Assist with student enquiry documentation and branch administration.
- Coordinate with the counselling team regarding appointments and follow-ups.
- Prepare daily reports related to calls, walk-ins, and enquiries.
Candidate Requirements
- Graduate in any discipline.
- 1–3 years of experience in Telecalling, Reception, Customer Service, or Front Office.
- Excellent communication skills in English and Hindi. Knowledge of Kannada will be an added advantage.
- Comfortable making 80–100 outbound calls per day.
- Confident in handling student walk-ins and enquiry management.
- Basic knowledge of MS Office and CRM systems.
- Strong interpersonal, communication, and organizational skills.
- Positive attitude with a customer-centric approach.
Preferred Industry
- Study Abroad Consultancy
- Education Consultancy
- EdTech
- Training Institutes
- Customer Service
Job Location
Admissify Education Services Pvt. Ltd.
KR Road, 2nd Stage, Banashankari, Bangalore
Why Join Us?
- Competitive salary with performance incentives.
- Opportunity to work in the fast-growing international education sector.
- Learning and career growth opportunities.
- Supportive and professional work environment.
Preference: Candidates with prior experience in front office operations and telecalling for the education industry will be preferred.
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
Work Location: In person
