Telesales Executive Job Description
We are looking for a motivated and results-driven Telesales Executive to join our team. The ideal candidate will be responsible for contacting potential and existing customers over the phone, promoting products or services, generating sales, and maintaining strong customer relationships.
Key Responsibilities:
- Make outbound calls to prospective customers to promote products or services.
- Handle inbound sales inquiries and provide accurate product information.
- Identify customer needs and recommend suitable solutions.
- Achieve daily, weekly, and monthly sales targets.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Follow up with leads and existing customers to maximize sales opportunities.
- Address customer questions, objections, and concerns professionally.
- Build and maintain positive relationships with customers.
- Stay updated on product knowledge, pricing, and company policies.
- Collaborate with the sales team to improve customer acquisition and retention.
Requirements:
- High school diploma or bachelor's degree (preferred).
- Previous experience in telesales, telemarketing, or customer service is an advantage.
- Excellent verbal communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Ability to work in a target-driven environment.
- Basic computer knowledge and familiarity with CRM software.
- Good time management and organizational skills.
- Positive attitude and willingness to learn.
Preferred Skills:
- Strong listening and problem-solving abilities.
- Confidence in handling customer objections.
- Ability to multitask and work under pressure.
- Team-oriented with a customer-focused approach.
Benefits:
- Competitive salary with performance-based incentives.
- Training and career growth opportunities.
- Supportive and collaborative work environment.
- Paid leave and other company benefits (as applicable).
Pay: ₹14,000.00 - ₹40,000.00 per month
Work Location: In person
