Job Summary
We are looking for a skilled and responsible System Administrator to manage, maintain, and support the organization's IT infrastructure. The candidate will be responsible for ensuring the smooth functioning, security, and availability of servers, networks, computer systems, software, and other IT resources.
Key Responsibilities
Install, configure, maintain, and troubleshoot servers, desktops, laptops, and other IT infrastructure.
Manage and maintain Windows/Linux servers, Active Directory, user accounts, permissions, and access controls.
Monitor and maintain network infrastructure, including LAN, WAN, Wi-Fi, routers, switches, and firewalls.
Ensure regular data backup, recovery, and disaster recovery procedures are in place and tested.
Manage Microsoft 365/Office 365, email systems, and related applications,
Monitor system performance, availability, and security and take corrective action when required.
Install and update operating systems, software applications, antivirus, and security patches.
Provide technical support to employees for hardware, software, network, email, and other IT-related issues.
Maintain IT asset records, including computers, laptops, printers, software licenses, and other equipment.
Ensure adequate cybersecurity measures and protection against viruses, malware, and unauthorized access.
Coordinate with external IT vendors and service providers for hardware, software, networking, and maintenance support.
Develop and maintain IT policies, procedures, documentation, and standard operating procedures (SOPs).
Assist in planning and implementing IT infrastructure upgrades and new technology initiatives.
Ensure smooth functioning of IT systems across all company locations, if applicable.
Required Skills & Qualifications
Bachelor's degree or diploma in Computer Science, Information Technology, or related field.
Experience in System Administration, IT Infrastructure, or Network Administration.
Good knowledge of:
Windows Server and/or Linux
Active Directory and user management
Networking (LAN, WAN, VPN, Wi-Fi)
Firewalls and cybersecurity
Microsoft 365/Office 365
Data backup and disaster recovery
Hardware and software troubleshooting
Strong problem-solving and communication skills.
Ability to work independently and coordinate with internal users and external vendors.
Experience
Preferred: 3-7 years of relevant experience in System Administration/IT Infrastructure.
Reporting To
Head-IT/CFO/Management, depending on the organization structure.
Key Performance Indicators (KPIs)
IT system uptime and availability
Resolution time for IT support issues
Data backup and recovery effectiveness
Network performance and reliability
Cybersecurity compliance and incident management
IT asset and software license management
User satisfaction with IT support
Pay: From ₹25,000.00 per month
Experience:
- IT support: 3 years (Preferred)
Work Location: In person
