Job Description -
Open Secret is a fast-growing, innovation-driven food & beverage brand making snacks for
new India. We are on a mission to transform the way India snacks by creating a range of
"unjunked" food options that are delicious, healthier, and guilt-free. We blend food science,
great taste, and transparency to create better-for-you products families love.
Our Founder and CEO, Ahana Gautam, is a graduate from IIT Bombay and Harvard
Business School, and has a strong FMCG background - Procter & Gamble and General
Mills.
We are backed by a stellar group of investors—including Matrix, Sixth Sense, Ananta
Capital, Vijay Shekhar Sharma, and other prominent leaders.
Join us in the Unjunked Revolution.
Location: Mumbai (in office)
Experience Level: 3 - 4 years
About the Role
As a Manager (Supply Chain) at Open Secret, you will be at the heart of our logistics and
distribution strategy. We currently fulfil all orders from our Mumbai warehouse, and this role
will own two critical mandates: (1) build and scale a multi-city warehouse and last mile
network across India, and (2) improve the current supply chain performance. You will be the
link between demand signals, inventory planning, and on-ground logistics execution.
You will report to the Head of Operations and also work closely with founder and senior
leadership from day one, owning metrics that directly drive revenue on India’s top
e-commerce and quick-commerce platforms—Blinkit, Zepto, Instamart, FK, Amazon, etc.
This is not just another desk job! If you enjoy getting your hands dirty with data, vendors, and
real operational challenges—this will be fun.
Key Responsibilities:
1. Own end-to-end PO lifecycle: Supply planning, PO creation, GRN tracking, and
fill-rate analysis across channels.
2. Drive warehouse network expansion: Analyse city-level sales and inventory data to
identify and stand up new fulfilment nodes beyond Mumbai.
3. Build and manage a last-mile vendor ecosystem: Onboard 3PL partners, define
delivery SLAs, and track TAT performance rigorously.
4. Monitor On-Shelf Availability (OSA) daily across all SKUs and cities; diagnose
availability drops and trigger replenishment actions proactively.
5. Build inventory health dashboards tracking Days of Inventory (DOI),
frontend/backend stock levels, Daily Run Rate (DRR) trends, and expiry risk.
6. Collaborate with sales and demand planning teams to align PO scheduling with
platform promotional calendars.
7. Root-cause fulfilment gaps: Analyse deficit quantities, diagnose PO state failures,
and drive on-time delivery improvements with vendors.
8. Set up SOPs for new warehouse nodes covering inbound, storage, and dispatch
protocols.
9. Take ownership of evolving supply chain priorities, demonstrating agility and
adaptability in addressing new or ambiguous challenges with speed and impact.
Key Metrics You Will Own:
● OSA (On-Shelf Availability): Weighted % of SKUs in-stock across dark stores; directly
drives offtake and platform ranking.
● PO Fill Rate: Units delivered (GRN) vs. units ordered; reflects fulfilment accuracy and
reliability.
● Lead Time: Days from PO creation to GRN; impacts replenishment cadence and
stock-out risk.
● DOI (Days of Inventory): Determines reorder frequency and working capital.
● Fulfilment Gap: Delta between ordered and received quantity, by city and SKU.
● Inventory Value: Working capital tied up in front-end and back-end inventory across
the warehouse network.
Qualifications
1. Bachelor’s in engineering or related field from a tier-1 institution - IIT or BITS.
2. 3-4 years of total work experience
3. Prior stints at companies such as Delhivery, Ecom Express, Dunzo, Shadowfax,
Loadshare, Porter, or similar q-commerce / last-mile / logistics-tech startups
4. High proficiency in MS Office/Google Suite (especially Excel)
5. Strong written and verbal communication skills, with the ability to prepare concise
documents
6. Fast learner, detail-oriented, and excited to work in a high-growth, dynamic startup
7. Positive attitude, strong sense of ownership, and willingness to go beyond the job
description as needed
What’s in It for You?
● Greenfield mandate — you design and build the supply chain network from scratch,
not maintain someone else’s legacy system.
● Direct exposure to q-commerce operations at scale across India’s top platforms.
● Exposure to business strategy and decision-making at top leadership level
● Chance to work across diverse functions and fast-track your learning
● Direct mentorship from founders and senior leaders
● Accelerated growth opportunities in a growing F&B startup
Job Type: Full-time
Pay: From ₹1,000,000.00 per year
Work Location: In person
